返金ポリシー

Within 7 days of receiving the items, for whatever reason, you're free to return the item given it is in the original unopened condition, and we'll give you a 100% refund on the item. The shipping costs will not be refunded. Shipping the item back to us and the cost will be your responsibility. In rare cases If product is damaged, we will issue an immediate refund upon photo proof.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

*Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

*Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop.japan@luzi.jp and send your item to: TTN Co.,ltd. Yoshimoto bldg.2F, 2-5-5, Hanabatake, Kurume-city, Fukuoka, 8300039, JAPAN.

Shipping
To return your product, you should mail your product to: TTN Co.,ltd. Yoshimoto bldg.2F, 2-5-5, Hanabatake, Kurume-city, Fukuoka, 8300039, JAPAN.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.